OCT
22

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Mulberry House Surgery

38 Highfield Rd, Southampton SO17 1PJ, UK – 023 8055 4549

Excellent surgery with a very helpful and considerate team

Thank you for all the professional help received for myself and my wife. All good people and talented doctors and medical staff. Thank you and best regards, Jean and Mike Travis.

Highfield Health

31 University Rd, Southampton SO17 1TL, UK – 023 8055 8577

Helpful staff and good doctors. Considering current pressures on the system they are very good at fitting people in and seeing you. The nurses are wonderful and very knowledgable. Only problem is parking in the area.

I've been a patient of this practice since 1996 and throughout this time received a highly professional service with only one exception from a locum GP who I'm pleased they don't employ anymore. All the other doctors and nursing staff I've met have provided a highly professional service with compassion and thoroughness. Indeed, I owe my life to my own GP for promptly arranging tests that revealed a life threatening condition nine years ago.

Shirley Health Partnership

Shirley Health Centre, Grove Rd, Southampton SO15 3UA, UK – 023 8078 3611

My son was booked in for emergency apt on we'd after feeling unwell... he had seen dr twice before in 8 weeks with bad headaches. We arrived and waited but his condition got worse I asked reception if he could go lie down within minutes the head of reception (I'd by nurses) asked his symptoms although not medically trained decided no lie down just water and sick bowl within 5 mins he's been sick headed to toilets vomited again twice and collapsed through doors by toilet I shouted twice for help before it arrived. Drs and nurses amazing ambulance could of been a while so I took him to hospital as quicker mri and ct scan showed damage so on meds can't thank Drs and nurses enough and receptionist she was lovely but head of reception shame on you!!! You are not medically trained so please if asked if patient can lay down if I'll say yes I may be his mum but work for NHS nursing team so knew he was ill never try and play with people lives im waiting for practice manager to contact me to discuss because I'm so cross

My own experience has always been very satisfactory. Reception staff are helpful and the nurses, especially Nurse Fiona and Nurse Olgar are extremely sympathetic and I never feel rushed or embarrassed. In my opinion, this is a lovely GP practice and i get a very good service all round.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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